Customer service and dispensary operations
The Cresco Labs-owned dispensary brand calls the position a Wellness Advisor in the job description. The employee would help recreational and medicinal customers, as well as caregivers, choose cannabis products and represent the company's mission to normalize and professionalize cannabis.
The role covers each stage of a store visit: checking customers in, discussing their needs, preparing orders and completing checkout. Responsibilities include checking identification and other required documents, labeling and packaging purchases, processing cash transactions in the point-of-sale system, maintaining dispensary records and counting inventory. Associates also help arrange merchandise and displays and refer customer or employee problems to management. State regulations and company rules apply throughout the work.
Part-time employees are scheduled for 15 to 25 hours per week, generally during peak periods. Sunnyside says its dispensaries typically operate seven days a week, and applicants need flexibility for opening and closing shifts, weekends and holidays.
Qualifications, compensation and benefits
Candidates must have a high school diploma or equivalent and at least one year of customer service experience; a background in retail or hospitality is preferred. The physical requirements include lifting, carrying and balancing up to 50 pounds independently, or 100 pounds with assistance.
Applicants must be at least 21 and permanently authorized to work in the United States without needing sponsorship now or in the future. Cresco says it does not provide employment-based visa sponsorship for this position or any other role.
The posting gives a pay range of $16 to $16 USD without specifying a pay period. Cresco says the final offer and future compensation can depend on location, market compensation data, skills, experience and other factors.
Eligible employees may receive medical, dental and vision coverage, a 401(k) match, FSA/HSA programs, disability and life insurance, and paid holidays and time off. Potential additional rewards include discretionary bonuses, stock options and employee discounts. The listing notes that benefits eligibility for permanent positions may vary.
Cresco's Pennsylvania presence
The posting follows Cresco's November 6 third-quarter earnings call, when CEO Charlie Bachtell said the company operated 27 Pennsylvania dispensaries. He described the network as the state's largest and Pennsylvania as the country's second-largest medical cannabis market, according to the call transcript published by Benzinga.
Cresco completed the purchase of nine Pennsylvania dispensaries on September 2, 2026. The company said it was working to bring those stores under the Sunnyside name during the fourth quarter.
On the call, Cresco said revenue per Sunnyside store was nearly 30% above state averages in Illinois, Ohio and Pennsylvania. The company attributed its top-two retail market-share position in each of those states to that productivity.
Bachtell also said Pennsylvania's prospects for moving ahead with adult-use cannabis legalization had improved after the November 2026 midterm elections. He pointed to a governor who had included adult-use legalization in budget proposals for three years, a supportive House and a newly Democratic-controlled Senate.
Quarterly results and revenue outlook
Cresco reported $173 million in revenue for the quarter ended September 30, 2026, a 5% increase from a year earlier. Its November 6 results also showed adjusted EBITDA of $35 million, representing a 20% margin, and operating cash flow of $26 million.
For the fourth quarter of 2026, Cresco forecast a low-single-digit sequential decline in net revenue. The company cited usual seasonal patterns in wholesale sales and ongoing pricing pressure in its more competitive markets.
